Frequently Asked Questions

Orders

How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. You can also visit our Track Order page anytime.

Can I change or cancel my order?
We begin processing orders quickly, so changes or cancellations may not always be possible. Please contact us as soon as possible and we'll do our best to help.

My order says delivered but I haven't received it. What do I do?
First, check with neighbors or your building's mail area. If it's still missing, contact us within 7 days of the delivery date and we'll investigate.

Shipping

How long does shipping take?
US orders typically arrive within 7–15 business days. International orders may take 14–30 business days. See our full Shipping Policy for details.

Do you ship internationally?
Yes! We ship worldwide. Please note that international customers are responsible for any customs duties or import fees.

Returns & Refunds

What is your return policy?
We accept returns within 14 days of delivery on eligible items. Visit our Return Policy page for full details.

How long does a refund take?
Once your return is approved, refunds are processed within 5–7 business days to your original payment method.

Products

How do I find my size?
Each product listing includes sizing information. When in doubt, we recommend sizing up for a relaxed, flowy fit — perfect for our boho styles!

Are your products true to color?
We do our best to display accurate colors, but slight variations may occur due to screen settings and lighting in photography.

Still Have Questions?

We're happy to help! Reach out via our Contact page and we'll get back to you within 1–2 business days.